You may see the keychain alert again if you have clicked the Allow option in the first alert notification. The below steps are applicable only after you install or update your Norton device security product to the latest version on macOS Mojave 10.14.x or later. If NEIKEv2Provider cannot access the Norton key in your keychain, it won't be able to successfully connect to the VPN. The Norton key is used to authenticate your connection when connecting to the VPN. It does not grant access to your full keychain.

Entering your password only grants permission to the Norton key in your keychain. This requires permission from the user and is why Norton requests that the user enters their keychain password. In order to authorize your Mac when connecting to the VPN, NEIKEv2Provider needs to access the Norton key in your keychain. Norton uses this service when attempting to connect to the VPN. The NEIKEv2Provider is a system service that uses the built-in VPN protocol for Macs (IKEv2) to create secure VPN connections.

What is NEIKEV2PROVIDER and why does Norton need my keychain password? In some cases, your keychain password may be different from your Mac login account password. If you do not remember the keychain password for your Mac, refer the Apple Support article. You need to provide your Mac login account password to allow the keychain access for NEIKEv2Provider. When adding the VPN profile, you will see the keychain access notification from Apple to receive the required authorization data for the VPN connection. What is the keychain password and how do I reset my keychain password? This feature is not available in all countries. This feature is available only for users subscribed to Norton 360 plans that include Secure VPN.

Messages on mac not working keychain